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Unison Apartments
Building Washdown and Window Cleans
Unison Apartments consists of two towers with a total of 38 stories and 144 residential units, facing the ongoing challenge of maintaining cleanliness and compliance with safety regulations in a high-rise environment.

Unison @ Waterfront

Unison Apartments’ Building Manager, Keith Braithwaite, recognised the strong work ethic and attention to detail of Fidato’s director, Matt. When Matt established Fidato, Keith was eager to join as a valued long-term client. Consequently, we have successfully cleaned the two towers of Unison Apartments every six months for the past three years.
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Unison Apartments’ Building Manager, Keith Braithwaite, recognised the strong work ethic and attention to detail of Fidato’s director, Matt. When Matt established Fidato, Keith was eager to join as a valued long-term client. Consequently, we have successfully cleaned the two towers of Unison Apartments every six months for the past three years.
Challenge
Unison Apartments, comprised of two towers with a total of 38 floors and 144 residential apartments, faced the ongoing challenge of maintaining cleanliness and safety compliance in a high-rise environment. The management sought a reliable partner to provide consistent building and window cleaning services while ensuring that safety regulations were met and the environmental impact was minimised.
Solution
Fidato stepped in to address these needs by providing a tailored cleaning solution that worked in harmony with the apartment management’s goals. We established an annual maintenance plan that included twice-yearly cleaning of the twin towers. Using our innovative multi-stage water-fed reverse osmosis and deionization system, we transformed hard water into pure water, eliminating the need for harsh chemicals and making our processes gentler on the environment.
The Issue
With the increasing demands for cleanliness and safety in residential buildings, Unison Apartments needed a cleaning solution that not only delivered exceptional results but also adhered to strict safety and warranty requirements. The management required a multi-skilled contractor that could handle multiple height access services, allowing for effective communication and traceability.
Our Approach
Our approach involves a seamless combination of advanced technology and traditional cleaning methods. We utilise our cutting-edge Ionic machine, alongside a high-pressure washer, to ensure maximum efficiency and an outstanding finish. This method saves time while delivering sparkling results. We provided a free dilapidation report during our yearly maintenance inspections, identifying any defects and ensuring compliance with safety standards. By working closely with Unison Apartments, we have built a trusted partnership that guarantees high-quality service and peace of mind regarding maintenance and safety compliance.
Outcome
Through our comprehensive cleaning solutions and commitment to excellence, Fidato has successfully maintained the aesthetic and safety standards of Unison Apartments, ensuring that the building remains a clean and welcoming home for its residents. Importantly, our client can hire just one service provider instead of two or three, which saves both Keith and Unison valuable time and money.
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