OUR SERVICES - WHAT WE DO
Building excellence with quality, precision, and reliable project solutions.
From Toowoomba in the west to the Sunshine Coast and Gold Coast, Fidato is a leading force in providing height access solutions for ‘impossible’ and hard-to access projects.
15
With over 15 years experience in height access.
With an impressive history spanning over 15 years, we proudly offer reliable and expert rope access solutions tailored to meet your industrial, commercial, and residential needs. Trust us to elevate your projects with our exceptional service commitment.
Annual projects completed.
Success Rate of happy clients At Fidato, we take immense pride in our exceptional track record of client success. Our statistics are impeccable, reflecting our unwavering commitment to excellence. While there may be rare occasions when a client’s satisfaction isn’t absolute, you can be sure that we will go above and beyond to address and resolve any concerns promptly and effectively. Your satisfaction is our top priority, and we are committed to ensuring that your experience with us exceeds your expectations every time.
Since our commencement in the industry just six years ago, Fidato Services has been steadily completing projects with precision and expertise. Our impressive track record speaks volumes about our commitment to excellence in every endeavor.
Read our core benefits, and click on any one of the four tabs below to find out more
Height Access Specialists: Bridging the Gap Between Safety and Accessibility
Structural Repairs
advanced techniques to safely descend and address your building’s facade needs with minimal disruption. We guarantee reliable results that are backed by strong warranties. Whether you’re dealing with small cracks or large-scale delamination, our comprehensive cement render repair services have you covered.
We expertly handle all stages of concrete deterioration, commonly referred to as concrete cancer, from early detection to extensive remediation. Our services include careful repair and replacement of inadequate or worn-out membranes, seals, sealant capping, and flashing.
You can trust us to maintain the integrity of joints, allowing for building movements while effectively preventing water intrusion. Your peace of mind is our top priority!
Painting & Coatings
to provide a variety of colour choices.
Our painting crew are specialised in protective coatings and waterproofing for Commercial and Industrial projects.
- Reliable, expert painting services
- Superior quality paint finishes
- Strict adherence to Australian standards
- Safety-first approach every time
*Terms & Conditions apply re colour consultancy
Anchors & Height Safety
including anchors, roof access hatches and ladder brackets.
- Irata certified and skilled technicians
- Strict adherence to Australian Standards
- Ensured equipment safety and reliability
- Comprehensive liability coverage
- Comprehensive planning and risk mitigation
Asset Maintenance
exterior, allowing mould and algae to grow rapidly. Regular cleaning services are essential to protect your investment, as these growths can damage materials over time. Routine maintenance preserves both beauty and structural integrity by preventing moisture buildup behind dirt, which can lead to water damage.
Regular pressure cleaning is recommended every six months to keep your building in pristine condition.
Sign Installs
expert rope access technicians are fully prepared to tackle even the most complex situations with ease and precision. Whether you’re upgrading your existing signs or starting fresh with new installations, your vision will be brought to life with precision and care. Trust us to elevate your signage solutions!
Facade Inspections
strategically allocate funding for your property. We go beyond risk identification. Our investigation will be conducted by our highly qualified team in person or using advanced drone technology. Our detailed reports include photographic evidence and in-depth outlines that spotlight any areas of non-compliance.
OUR PROCESS
We make precision and quality count
At Fidato, we pride ourselves on our unwavering commitment to precision and quality. We’ve carefully crafted a detailed step-by-step process resulting from years spent gathering invaluable insights from front-line employees and seasoned managers. By integrating this wealth of industry experience with meaningful client feedback, we ensure that every facet of your project receives meticulous attention, guaranteeing excellence at every turn.
01
Initial Quote/Consultation
Our service focuses on gaining a deep understanding of your unique requirements. Our team of specialists will conduct a comprehensive site assessment and collaborate with you to identify the most effective, personalised solutions that meet your needs.
02
Planning and Design
In our commitment to protecting your business, we do more than just identify risks.
We provide a comprehensive, step-by-step strategy aimed at mitigating every potential threat.
Our detailed plans include clear visuals and thorough outlines that highlight areas of non-compliance, empowering you with the clarity and confidence needed to take effective action.
03
Execute Project
Our exceptional rope access technicians bring their advanced expertise to every project, ensuring top-tier results with minimal disruption. You can trust us to deliver outstanding service while allowing your operations to continue smoothly.
04
Review and Handover
We focus on precision and perfection. Our project manager inspects every detail to ensure excellence before delivering your final masterpiece. Your satisfaction is our top priority.
Essential Services we provide for your safety
BUILDING REPAINTS
Repainting your building is a smart investment. It protects your building from Queensland's harsh weather, increases its market value, and enhances its overall appeal. This isn't just about aesthetics; it’s a wise decision that ensures durability and reduces future maintenance costs.
SIGN INSTALLS
Our expert team utilises advanced rigging and lifting techniques to ensure safety, reduce disruption, and enhance cost efficiency—surpassing traditional methods at every opportunity.
Experience peace of mind knowing your project is in capable hands.
ANCHOR INSTALLS & CERTS
Experience peace of mind with our expert height safety professionals! We provide top-notch anchor point certification and installation services across Brisbane for construction, maintenance, and industrial sites. With a proven track record in height access solutions, we deliver precision and expertise for your project.
BUILDING WASHDOWNS
Our professional washdown services are crucial for maintaining the cleanliness of your structure while protecting it from pollutants like dirt, grime, and mould, which can lead to long-term damage. Using advanced techniques like precision pressure cleaning and rope access, we reach even the toughest areas.
FALL PROTECTION
Our priority is your team's safety. Whether you need a fall protection system, an upgrade to existing measures, or advice on compliance, we cover all height access needs. All solutions meet WorkSafe standards and Australian regulations. You can trust Fidato to enhance workplace safety for your asset.
Leak Repairs
WATERPROOFING & LEAK DETECTION
Water ingress happens when water enters a building through cracks or leaks. This can lead to mould growth, structural damage, and health risks. We specialise in quickly detecting and resolving leaks.
confined space
At Fidato, our experienced rope access team offers specialised services for challenging confined spaces. We ensure the integrity of your structure and that all contractors remain safe and compliant with Australian standards and regulations.
INDUSTRIAL
At Fidato, we specialise in complex building maintenance, repairs, and inspections. Our skilled team works safely and efficiently at heights, utilising innovative methods that are often more cost-effective and less intrusive than traditional scaffolding.
stand by rescue
Experience the expertise of Fidato Services with our Standby Rescue solution. Our highly skilled Irata trained Level 3 rope access technicians specialise in high-altitude tasks, efficient rescue operations, and first aid. Each job site is supervised by trained experts, ensuring safety and precision.
Certifications and Accreditation
Backed by experience and training, supported with knowledge, certifications and accreditations — you know your in good hands with Fidato.
BRONZE
LEVEL
WAHA
We are a proud member of WAHA (Working at Heights Australia) where commercial businesses, training organisations, consumers, and all professionals working at height come together with a shared mission: to elevate safety standards to new heights.
PUBLIC
LIABILITY
$20 M
We believe in putting your peace of mind first and foremost. With our comprehensive insurance coverage, you can be confident that if any unexpected events occur, we’ll be there to quickly resolve the situation and keep you protected every step of the way.
We are QBCC Authorised and hold appropriate licenses up to $12M.
Painting and Decorating
Carpentry
Open Builders
Proud Member of QBuild
Cm3
ACCREDITED
Cm3 specializes in contractor management, workplace health and safety (WHS) prequalification, and supply chain compliance solutions to enhance workplace safety. We’re confident in the knowledge that we have the backing of a SAAS platform for contractor management and compliance, including real-time access and management.
IRATA
QUALIFIED
& CERTIFIED
IRATA certified qualifications are recognized worldwide as the benchmark for the highest standard in rope access. Our teams include Level I and II technicians as well as the more experienced Level III experts, who possess extensive knowledge of advanced rope access rigging and rescue techniques, and hold current first aid certificates.
No obligation free quote
Fidato Services stands out as a leader in comprehensive height access solutions and reliable fall protection systems. Our team of experienced professionals specialises in creating customized height safety strategies, advanced fall arrest methods, rope access techniques, and specialised confined space services. At Fidato, we provide tailored solutions that address your specific needs and site requirements. Our commitment goes beyond installation, offering maintenance plans designed to ensure long-lasting safety and performance. Trust Fidato Services for unparalleled expertise in safe work at heights.
Committed to delivering excellence from start to finish!
- QBCC Licence : 15158487
- Fully Insured up to $20M
- Open Builders Licence
- Trade Qualified Painters and Decorators
- Dedicated Project Manager. From Start to Finish: We assign a dedicated client liason project manager to ensure all your concerns and needs are seamlessly addressed with care, precision, and unwavering attention.
- We provide complete painting solutions that are executed in-house, ensuring full control and quality assurance. We never outsource our work, ensuring that our team of dedicated professionals applies every stroke of paint. All our painters are not only fully certified or indentured, guaranteeing top-notch results for your project.
Height Access Solutions Specialists
At Fidato, we raise the standards of height solutions for commercial, industrial, and residential sectors. We offer a comprehensive suite of services, including structural and superficial repairs, certifications, scaffolding restoration, window cleaning, and much more.
We’re your ultimate partner in reaching new heights efficiently! Our dedicated team is equipped with an array of specialised skills to meet all your needs: from painting and decorating to maintenance work; concrete repairs to meticulous window cleaning; installing signs with precision; plumbing tasks; expert tiling; and even basic carpentry onsite when required.
Height Access Solutions Specialists
Our commitment to quality is unwavering. We only employ skilled technicians whose craftsmanship and integrity align with our high expectations and yours. Pride in quality service drives us to ensure every technician consistently meets these expectations.
We emphasise attention to detail and precision across all projects—standards that surpass typical industry benchmarks. Whether you’re a homeowner seeking reliability or a project manager overseeing complex developments, choose Fidato for safe, timely, budget-conscious completion executed at the pinnacle of quality each time you entrust your project to us.
Experience peace of mind knowing we’ll get it right—on schedule—and within budget—all while maintaining stellar safety protocols throughout!
Leading Rope Access Brisbane
Fidato is fast becoming one of the few industry leaders of height access solutions in Brisbane. Our core list of specialised services involving rope access with qualified technicians is continually expanding. Our strong multi-skilled team can provide exceptional results for project managers, high rise buildings, the strata community and government buildings including commercial and industrial environments. We often deliver on complex projects deemed by others as too complicated.
It’s another reason why Fidato is regarded as your go-to rope access company in Brisbane.
Call now to get a qualified industrial rope abseiler on the job asap.
What sets Fidato apart?
We specialise in building maintenance, painting and window cleaning, but our diverse capabilities extend far beyond. From installing and replacing cladding to precise leak detection and rectification, we’ve got it all covered. Our expertise includes expert caulking, advanced waterproofing techniques, comprehensive facade inspections, accurate concrete repair and patching, inspections and certifications, and installation of height safety systems and anchors.
You will receive high-quality service backed by our experience and dedication to excellence throughout your journey with us.
Reach out to Fidato. For personalised assistance, please reach out to Fidato’s dedicated and friendly administrative team at 1800-343-286. Our team is ready to guide you toward the best possible solution tailored to your needs.
To explore your project requirements in greater detail, we invite you to schedule a comprehensive 30-minute Discovery Call with Matt, who will discuss your project’s specifics with you.
thanks for the shout-out
To read the article, please turn to pages 42-46 of the digital mazine of Resort News.
Associations and Affiliations
EXPERIENCE
For more than 15 years, we've been the trusted experts in high-rise building maintenance, catering to clients from Toowoomba in the west right through to the Gold and Sunshine Coasts. Our elite team boasts Level I and II and III IRATA trained technicians. Our Level IIIs bring a wealth of experience in intricate vertical projects and leadership roles.
SAFETY
Our impeccable safety record is a testament to our dedication and expertise. We adhere strictly to all established safety protocols for working at heights, ensuring not only compliance but also peace of mind for you. By investing in continuous training, cutting-edge research, and the latest technology, we guarantee that we consistently meet—and surpass—the highest industry standards.
Safety is our utmost priority—both for our staff and for you.
ON TIME
We've built a valued list of clientele who want to continue partnering with us long-term. We believe efficiency, quality of work and price-point help maintain a strong and professional working relationship. We strive to observe and execute deadlines and recognise that punctuality, good work, professionalism and confidentiality at all times are paramount to a successful hand-over.
TRUST FIDATO
Not only do we expect exceptional workplace and safety on-site, we deliver those results, knowing that we uphold a standard of excellence second-to-none. You can trust Fidato to deliver results that will exceed your expectations, on budget and on-time.
Frequently asked questions
We have selected the five most frequently asked questions from our customers, presented in no particular order.
Rope access, is an innovative and safe solution for reaching challenging locations with ease. By utilising ropes and specialised gear, our skilled technicians bypass the cumbersome need for scaffolding or aerial platforms. This means they can carry out their high-altitude tasks swiftly and with minimal impact to your surroundings.
How It Works
- Our expert technicians expertly navigate surfaces by either ascending, descending, or moving horizontally using ropes.
- Safety is paramount; each technician wears a secure harness along with a comfortable work seat.
- With techniques like abseiling and precise climbing strategies at their disposal, they ensure every task is completed safely and efficiently.
We've established robust protocols, utilise only top-tier certified equipment and engage in extensive training to ensure we have the knowledge to protect ourselves at all times. We ensure our daily buddy checks in pre start includes gear inspection. Our ropes and harnesses are inspected every six months with a qualified inspector. Here’s how we keep everyone safe:
1. Personal Protective Gear: We outfit with premium-grade Personal Protective Equipment (PPE) including helmets, full-body harnesses, gloves, and safety glasses—each meticulously selected for their superior protection capabilities.
2. Advanced Safety Techniques: Our Two-Rope Technique (2RT), comprehensive buddy checks, and state-of-the-art fall arrest systems are designed to offer you the highest level of security during any operation.
3. Thorough Risk Assessments: Before any project begins, we conduct detailed site evaluations complemented by risk control measures tailored specifically to address potential hazards head-on.
Rest assured knowing that every measure is taken with utmost care so that your workspace remains a fortress of safety while allowing you the freedom to focus on what truly matters.
Our quote form at the top of each page on our website has detailed questions regarding location, name of building and your project specifications. You'll find the link here. We'll get back to you as soon as practically possible regarding a time we can meet to review your requirements. Roof access is required to double check the safety system you have already in place. If the safety system is deemed unsafe we can survey the area using our state of the art drone system. We can install and certify a new height safety system so that it is safe for all contractors to use. When you're ready to proceed, mark the proposal as accepted and we will be in touch to organise a start date.
We try to play it safe and include a little time up our sleeves for foul weather. Safety on ropes is paramount, so windy weather and rain can throw a spanner in the works. We can't predict the weather or forecast ahead, but we do our best to counteract days like this.
We understand the excitement of starting new projects, and we’re committed to getting you up and running as swiftly as possible. If our calendar is a bit packed, we'll collaborate with you closely to pinpoint the soonest opening that suits your schedule perfectly. Your project is our priority!
Our site supervisor will make contact with you prior to finishing up to book a suitable time so that together you can complete a visual inspection. This is an opportunity to voice any concerns you may have regarding the yet unfinished job. If there are any defects, they'll be written up in a report and completed at a mutually convenient time to so that you are 100% satisfied.
